Option 1

• Call 126.
• The voice prompt will tell you your new credit level and the validity period of your account.
• Tariff : First 7 queries free of charge (per day) ; then 60cts per query

Option 2

• Send “query” to 8122 by SMS
• You will receive an SMS immediately, indicating your credit level and validity of your account.
• Tariff: Free of charge

Option 3

• Dial *122#
• You will receive a flash message that will have your available credit and validity of your account.
• Tariff : Free of charge

One day before your mobile credit expires, you will receive an SMS reminder to recharge. You will get another reminder on the day it expires. If you do not recharge, you will not be able to use your remaining credit, and your account will become temporarily inactive. You will still be able to receive calls and SMS during this time. However, if you do not recharge within 60 days, your account will be deactivated, and you will no longer be able to receive calls or SMS.

If you have no credit on your account, you will not be able to make calls. However you will still be able to receive calls on your mobile for a period of 60 days. You may also call our callfree contact numbers:

• 124 for recharge
• *122# for balance enquiry

With a prepay account, you will not pay any monthly rental. You will pay only for your communication charges. 

* All prices quoted are VAT exclusive
** except for audiotex numbers e.g. 301xxxx, 302xxxx, etc